| 1 | Elect chairperson of the meeting | |
| 2 | Election of two minute checkers | |
| 3 | Preparation and approval of voting register | |
| 4 | Adoption of agenda | |
| 5 | Confirmation that the meeting has been duly convened | |
| 6 | Presentation of the Annual Reports and Auditors Report, Consolidated Income Statement and Balance Sheet as well as the Presidents speech | |
| 7 | Receive the report and accounts. | |
| 8 | Declare a dividend | |
| 9 | Discharge the Board of Directors and President from liability | |
| 10 | Determination of number of board and deputy board members | |
| 11 | Resolution concerning remuneration to the Board of Directors | |
| 12 | Election of the Board of Directors | |
| 13 | Election of the Chairman of the Board of Directors | |
| 14 | Election of the nomination committee | |
| 15 | Approve the remuneration package for executive management | |
| 16 | Proposal to employ at least one customer ombudsman | |
| 17 | Proposal for the shareholders meeting to take place at the same time in both in Helsinki and Stockholm | |
| 18 | Proposal for the nomination committee to have representatives of small and medium size shareholders as members | |
| 19 | Proposal to include in the nomination committees instructions an aim to increase equality between men and women | |
| 20 | Proposal to enlist the services of the Swedish Embassador to the US and the US Embassador to Sweden | |