| 1 | Opening and Announcements | Non-Voting |
| 2 | Presentation on 2009 Performance | Non-Voting |
| 3 | Update and Discussion on Strategy/Vision 2015 | Non-Voting |
| 4 | Receive the Annual Report | Non-Voting |
| 5 | Discussion of the Corporate Governance Chapter in the Annual Report 2009, Chapter I | Non-Voting |
| 6 | Adoption of the 2009 Financial Statements | For |
| 7a | Discussion of the Reserves and Dividend Guidelines | Non-Voting |
| 7b | Approve the dividend | For |
| 8 | Discharge the Management Board | For |
| 9 | Discharge the Supervisory Board | For |
| 10 | Approve the Remuneration Policy of the Board of Management | For |
| 11 | Announcement of vacancies in the Supervisory Board | Non-Voting |
| 11b | Opportunity for the general meeting to make recommendations for the (re)appointment of members of the Supervisory Board | Non-Voting |
| 11c | Announcement by the Supervisory Board of the persons nominated for (re)appointment | Non-Voting |
| 12 | Proposal to reappoint Mr R. King as member of the Supervisory Board | For |
| 13 | Proposal to appoint Mr J. Wallage as member of the Supervisory Board | For |
| 14 | Announcement of vacancies in the Supervisory Board as per the close of the general meeting 2011 | Non-Voting |
| 15 | Announcement of the intention of the Supervisory Board to reappoint Mr C.H. van Dalen as a member of the Management Board | Non-Voting |
| 16 | Proposal to maintain the large company regime at the level of TNT NV | For |
| 17 | Extension of the designaton of the Board of Management as authorised body to issue ordinary shares | For |
| 18 | Extension of the designation of the Board of Management as authorised body to limit or exclude the pre-emptive right to issue ordinary shares | For |
| 19 | Authorise Share Repurchase | For |
| 20 | Authorise Cancellation of Treasury Shares | For |
| 21 | Announcement of the main conclusions of the Board of Management and the Audit Committee from the 3-yearly assessment of the functioning of the external auditor | Non-Voting |
| 22 | Questions | Non-Voting |
| 23 | Close | Non-Voting |
