| 1 | Opening and announcements | Non-Voting |
| 2 | Presentation on the 2011 results by Mr H.M. Koorstra, Chief Executive Officer | Non-Voting |
| 3 | Receive the Annual Report | Non-Voting |
| 4 | Discussion of the Corporate Governance chapter in the Annual Report 2011, chapter 16 | Non-Voting |
| 5 | Adoption of the 2011 financial statements | For |
| 6.a | Discussion of the Reserves and Dividend guidelines | Non-Voting |
| 6.b | Approve the dividend | For |
| 7 | Release from liability of the members of the Board of Management | For |
| 8 | Release from liability of the members of the Supervisory Board | For |
| 9 | Announcement of vacancies in the Supervisory Board. Opportunity for the General Meeting to make recommendations for the (re)appointment of members of the Supervisory Board. Announcement by the Supervisory Board of the persons nominated for (re)appointment | Non-Voting |
| 10 | Re-elect Mr P.C. Klaver | For |
| 11 | Re-elect Mr F. Rövekamp | For |
| 12 | Announcement of vacancies in the Supervisory Board as per the close of the Annual General Meeting of Shareholders in 2013 | Non-Voting |
| 13 | Issue shares with pre-emption rights | For |
| 14 | Authority to Restrict Pre-emptive Rights | For |
| 15 | Authorise Share Repurchase | For |
| 16 | Questions | Non-Voting |
| 17 | Close | Non-Voting |
