| 1 | Opening the Annual General Meeting | Non-Voting |
| 2 | Election of the Chairman of the Annual General Meeting | Non-Voting |
| 3 | Preparation and approval of the voting list | Non-Voting |
| 4 | Approval of the Agenda | Non-Voting |
| 5 | Election of two persons to verify the minutes | Non-Voting |
| 6 | Determination on whether the Annual General Meeting has been duly convened. | Non-Voting |
| 7 | Remarks by the Chairman of the Board | Non-Voting |
| 8 | Presentation by the CEO | Non-Voting |
| 9 | Presentation of the Annual Report | Non-Voting |
| 10 | Receive the Annual Report | For |
| 11 | Approve the dividend | For |
| 12 | Discharge the Board | For |
| 13 | Approve the number of Board directors | For |
| 14 | Approve fees payable to the Board of Directors and the Auditor | Abstain |
| 15 | Re-elect Mike Parton (Chairman), Lorenzo Grabau, Irina Hemmers, Mia Livfors, Erik Mitteregger, Carla Smits-Nusteling, and Mario Zanotti as Directors; Elect Eamonn O'Hare as New Director | For |
| 16 | Approval of the procedure of the Nomination Committee | For |
| 17 | Approve Remuneration Policy | Oppose |
| 18.a | Approve new executive share plan | Oppose |
| 18.b | Issue C class shares | For |
| 18.c | Authorise Share Repurchase | For |
| 18.d | Transfer of class B shares | For |
| 19 | Authorise Share Repurchase | For |
| 20 | Shareholder Resolution: shorter delay in repaying customers for incorrect invoices | For |
| 21 | Closing of the Meeting | Non-Voting |
